Job Title:
Head Service
Rolls Royce
Set of working liabilities
Lead and Embrace possibilities
A thrilling open door has emerged for a certified contender to join Rolls-Royce Solutions Middle East FZE in Dubai as Head of Service in the Middle East. This is an influential position answering to the CEO.
As a Head of Service you will assume a huge part in fostering the help impression of the organization in Middle East and North Africa district, claiming the relationship with administration accomplices and administration supervisors, fabricating and further fostering the assistance accomplice network in the locale and driving a different assistance and recorded designing group to drive an elite presentation culture and offer top notch types of assistance backing to our clients across the area.
At Rolls-Royce, advancement is in our DNA. We pioneer composed power and catalyst game plans across various business areas. We embrace the power of data and development and we mean to be Digital First in everything that we do.
At Rolls-Royce, development is in our DNA. We pioneer incorporated power and impetus arrangements across various business sectors. We embrace the force of information and innovation and we mean to be Digital First in all that we do.
At Rolls-Royce, we foster incorporated power and drive arrangements and imaginative advances that keep our clients one stride in front of a steadily impacting world.
Key Accountabilities:
Measure, dissect and start changes to further develop consumer loyalty scores across the locale and connection point from Field to pertinent offices in central command with respect to quality issues, item advancement, framework deals backing and parts coordinated factors.
Gives front end, First Level client support straightforwardly and by means of Service Partner association. Gives labor supply, skill and framework in field administration to OEM’s end clients and Service Partner association.
Keep a the entire day, consistently After Sales Support open to all clients inside the Middle East and North Africa.
Contact with second level association in the getting free from guarantee and kindness issues and direction client requests with worldwide effect with the second level after deals association and the dispersion network beyond the area of obligation and add to improvement of worldwide and local after deals system and after deals item portfolio and plan and do reviews of Service Partners for successful on boarding cycle what’s more, screen buyer devotion and take measures to keep and cultivate raised level of purchaser unwaveringness through Service Partner Network.
Experience the letter and the soul of the RRPS Integrity code and advance consistence culture by propelling staff to act as per consistence rules.
Capability/Experience and Competencies:
Broad after deals, wholesaler organization improvement or business the board in the business at a territorial tasks initiative profile.
Solid partner the board abilities with exhibited insight in counseling, working together with, furthermore, influencing across all levels including the senior organization both inside RRPS and traders/sellers.
Verifiable initiative and training abilities with the capacity to deal with a different help and field designing group to drive a superior presentation culture in locale alongside roven history in relationship the board and capacity to show key reasoning, and a critical comprehension of business improvement, deals, business, and client administrations.
Four year college education or identical degree in field fitting for the capacity expected with a foundation in Engineering or Business Administration.
Logical scholar with a fitness for critical thinking and experience of utilizing organized change the executives cycle for complex change endeavors inside a capacity or specialty unit alongside solid involvement with program the board, process improvement and change the board drives.
Just competitors who meet with the above necessities will be considered for this job.
We offer incredible improvement possibilities, alongside a serious compensation and advantages.
Make the exhibition representing things to come. We are trailblazers of force. At Rolls-Royce we influence the world by being allowed to improve, investigate and be splendid. Our greatness today, expands on areas of strength for us and makes us advance past tomorrow.
Development is in our DNA at Rolls-Royce. We make incorporated power arrangements that persistently kick off something new across various business sectors.
“Our People are Our Power”
We are an equivalent open doors boss. We’re focused on fostering a different labor force and a comprehensive work space. We accept that individuals from various foundations and societies give us alternate points of view. Also, the more points of view we have, the more fruitful we’ll be. By building a culture of regard and appreciation, we offer each and every individual who works here the chance to understand their maximum capacity. So you can be your best working and home, we’ll think about adaptable working courses of action for everybody, in any job.
You can look into our worldwide Diversity and Inclusion technique here.
Work Category
Administration Operations
E-mail:
Phone:
+971 4 804 2900
