Job Title : Customer Success Manager
Company Name : IBM Dubai
Dubai , UAE
Full Job Description
At IBM, work is more than an undertaking – it’s a calling: To manufacture. To plan. To code. To counsel. To think alongside clients and sell. To make markets. To design. To team up. To improve, however to endeavor things you’ve never imagined. Is it safe to say that you are prepared to lead in this new time of innovation and settle a portion of the world’s most difficult issues
Your Role and Responsibilities :
As a Customer Success Manager (Architect) you will apply your specialized abilities to assist our clients with accomplishing their business results with half and half cloud and AI Growth Offerings. You will be answerable for use case recognizable proof, arrangement engineering plan, MVP assembles, and reception of our Growth Offerings that sudden spike in demand for Red Hat Open Shift. You will likewise direct IT chiefs through the progressions expected to open the full worth of crossover cloud, tell clients the best way to get esteem out of their answers, distinguish extension open doors, and work with the recharging group to guarantee execution of the reestablishment interaction.
To find actual success in this job you:
Exhibit a background marked by progress as a specialist, pre-deals, specialized account the board, undertaking draftsman, or same
Profoundly comprehend client business and innovation needs; become the essence of IBM to the client
Act as a confided in specialized master for the client’s cloud relocation, sending, and reception of Hybrid Cloud and AI Growth Offerings
Have a demonstrated history of driving specialized discussions and convincing others to make a move in light of prerequisites and worth given by arrangements
Eagerness to step up to the plate and tackle things all alone
Capacity to explore information and individuals to track down replies
Execute client achievement intend to drive reception post-arrangement
IBM Referred _Middle East Africa
Required Technical and Professional Expertise
Specialized understanding and involved insight with Containers, Open Shift, Value Prop, Use Cases, Competitive Differentiation
Specialized comprehension of IBM Middleware/Software/Cloud Services
Experience with big business programming executions
Capacity to tell clients the best way to “use” the contributions to get to first useful use and proactive development
Can fabricate a development intend to show how Growth Offerings will convey client results
Insightful mentality and critical thinking abilities
Comprehension of big business programming executions, SaaS/IaaS/PaaS and cloud applications
Solid relational relationship building and leader interchanges abilities
Can deal with various client records and activities at the same time
Favored Technical and Professional Expertise
5-10 years of involvement with Customer Success, Professional Services or potentially Services Industries, Technical Sales (e.g., innovation or the executives counseling)
Experience working in B2B Enterprise Software, SaaS/IaaS/PaaS or potentially Cloud
About Business Unit :
IBM has a worldwide presence, working in excess of 175 nations with a wide based geographic dissemination of income. The organization’s Global Markets association is an essential deals specialty unit that deals with IBM’s worldwide impression, working intimately with committed country-based working units to locally serve clients. These nation groups have client relationship administrators who lead incorporated groups of experts, arrangement trained professionals and conveyance experts to empower clients’ development and advancement. By supplementing neighborhood aptitude with worldwide experience and computerized abilities, IBM fabricates profound and wide based client connections. This neighborhood the executives center cultivates speed in supporting clients, tending to new business sectors and creating interests in arising open doors. Moreover, the Global Markets association serves clients with aptitude in their industry as well as through the items and administrations that IBM and accomplices supply. IBM is likewise extending its compass to new and existing clients through advanced commercial centers.
Your Life @ IBM :
Could it be said that you are needing to find out more? Ready to settle a portion of the world’s most extraordinary difficulties? Furthermore, prepared to shape the future for a huge number of individuals? Assuming this is the case, then now is the ideal time to go along with us, express your uniqueness, release your interest and find additional opportunities.
Each IBMer, and potential ones such as yourself, has a voice, cuts their own way, and utilizations their mastery to help co-make and add to our story. Together, we have the ability to roll out significant improvement – to modify the texture of our clients, of society and IBM itself, to make a genuinely sure effect and improve the world work for everybody.
About IBM :
IBM’s most prominent development is the IBMer. We accept that through the use of insight, reason and science, we can further develop business, society and the human condition, bringing the force of an open crossover cloud and AI procedure to life for our clients and accomplices all over the planet.
Fretfully rehashing starting around 1911, we are not just one of the biggest corporate associations on the planet, we’re likewise one of the greatest innovation and counseling managers, with large numbers of the Fortune 50 organizations depending on the IBM Cloud to maintain their business.
At IBM, we value being an early adopter of man-made brainpower, quantum figuring and blockchain. Presently it’s the ideal opportunity for you to go along with us on our excursion to being a mindful innovation pioneer and a power for good on the planet.
For extra data about area prerequisites, kindly examine with the spotter following accommodation of your application.
Being You @ IBM :
IBM is focused on establishing a different climate and is pleased to be an equivalent open door manager. All certified candidates will get thought for work regardless of race, variety, religion, orientation, orientation personality or articulation, sexual direction, public beginning, hereditary qualities, pregnancy, incapacity, age, veteran status, or different attributes. IBM is additionally dedicated to consistence with all fair business works on in regards to citizenship and migration status.
Address :IBM Middle East FZ. LLC
Dubai Internet City IBM Building, 3rd Level
PO Box 27242. Dubai, U.A.E..
IBM Middle East & Africa HQ Arenco Tower, 3rd Floor
E-mail: [email protected]